Terms & Conditions
Papillon Nightwear
1. Introduction
Welcome to Papillon Nightwear. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchase.
2. Made-to-Order Products
All Papillon Nightwear products are made-to-order and customized based on your selected size, design, print, and preferences.
Due to the personalized nature of our products:
• Orders once placed cannot be cancelled or modified after confirmation.
• We do not offer returns, refunds, or exchanges except in cases where the product received is damaged, defective, or incorrect.
• Customers are advised to carefully review all product details, measurements, and size selections before placing an order.
3. Product Descriptions
We strive to ensure that all product descriptions, images, colors, and pricing are accurate. However:
• Slight variations in color, print placement, or fabric may occur due to screen settings, lighting, and the handcrafted nature of products.
• Product availability, pricing, and specifications may change without prior notice.
• We do not guarantee that all information on the website will always be completely error-free.
4. Pricing & Payments
• All prices are listed in INR (₹).
• Applicable taxes and shipping charges will be mentioned during checkout.
• Payments are processed through secure payment gateways.
• Papillon Nightwear reserves the right to refuse or cancel any order in case of payment issues, suspected fraud, or pricing inaccuracies.
5. Order Acceptance & Cancellation
• Once an order is placed, you will receive an order confirmation via email or WhatsApp.
• Papillon Nightwear reserves the right to cancel any order due to stock unavailability, payment failure, or unforeseen circumstances.
• In case an order is cancelled from our side after payment, the applicable refund will be processed to the original payment method.
6. Shipping & Delivery
• Delivery timelines are estimated and may vary depending on location and courier services.
• Papillon Nightwear is not responsible for delays caused by courier partners, weather conditions, strikes, or other external factors beyond our control.
• International shipping charges, customs duties, or taxes (if applicable) are the responsibility of the customer unless otherwise specified.
7. Returns, Refunds & Exchanges
• Returns or exchanges are only accepted for damaged, defective, or incorrect products.
• Customers must notify us within 48 hours of delivery with clear photos/videos of the issue.
• Approved refunds or replacements will be processed after verification.
• Products that have been used, washed, altered, or damaged after delivery will not be eligible for return or exchange.
8. User Responsibilities
You agree not to misuse this website or engage in any activity that may harm, disrupt, or compromise its functionality, including:
• Attempting unauthorized access
• Introducing malicious software
• Using the website for fraudulent or unlawful activities
9. Intellectual Property
All content on this website, including images, logos, designs, graphics, text, and product designs, is the property of Papillon Nightwear and may not be copied, reproduced, or used without written permission.
10. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Limitation of Liability
Papillon Nightwear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
12. Changes to Terms
Papillon Nightwear reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.
13. Contact Us
For any questions or concerns, please contact us:
📧 Email: papillonnightwear@gmail.com
📞 Phone: +91 92896 64479
📍 Instagram: https://www.instagram.com/papillonnightwear/
